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Terms and Conditions

Terms and Conditions for A Dash of Sparkle 

Effective Date: 20.09.2024

Welcome to A Dash of Sparkle! These Terms and Conditions  govern your use of our website, www.adashofsparkle.com , and any services, features, or products offered by us, including online purchases of products, delivery, and customer support (collectively referred to as the "Services"). By accessing or using the Site, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms By accessing or using the Site, you acknowledge and agree to these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Eligibility To use the Site and make purchases, you must be at least 18 years old or have the consent of a parent or legal guardian. By using the Site, you represent and warrant that you meet the eligibility requirements.

3. Account Registration To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information when registering and to update this information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Products and Pricing

  • Product Availability: We strive to ensure the accuracy and availability of all products listed on the Site. However, we cannot guarantee the availability of every item at all times.

  • Pricing: All prices are listed in AUD and are subject to change without notice. We reserve the right to modify prices or discontinue products at any time.

  • Taxes: Applicable sales tax will be charged based on your location at checkout.

5. Orders and Payment

  • Order Processing: When you place an order, we will send you an order confirmation email. This does not signify acceptance of your order. We reserve the right to cancel any order for reasons such as product availability, errors in pricing or product description, or other unforeseen issues.

  • Payment: Payment for orders must be made through our accepted payment methods, which may include credit/debit cards, PayPal, or other secure payment options. By providing payment information, you authorise us to charge the applicable amount for your order.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, and delivery times may vary depending on your location. Shipping costs will be calculated at checkout.

  • Shipping Delays: While we aim to process orders promptly, delivery times are estimates and may be subject to delays due to factors such as carrier issues or unforeseen circumstances.

  • Risk of Loss: Title to products and risk of loss or damage to products pass to you upon delivery.

7. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return it within 7 days from the date of delivery, provided the item is unused, in its original packaging, and in resaleable condition.

  • Refund Process: Upon receiving a return, we will inspect the product and notify you of the approval or rejection of your refund. Refunds, if approved, will be issued to the original payment method.

  • Non-returnable Items: Certain items, such as personalised products or sale items, may not be eligible for returns or refunds. Please check the product page for details.

8. User Conduct

You agree to use the Site and Services for lawful purposes only and not to:

  • Violate any applicable local, national, or international laws.

  • Engage in fraudulent activities, such as providing false or misleading information.

  • Interfere with the operation of the Site or disrupt the user experience for others.

  • Use the Site for any unauthorized commercial purpose, including resale of our products.

9. Intellectual Property

All content on the Site, including text, images, logos, graphics, and trademarks, is the property of A Dash of Sparkle or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, modify, or distribute any content from the Site without our express written permission.

10. Privacy Policy Your use of the Site is governed by our Privacy Policy, which is incorporated into these Terms. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

  • Disclaimer: The Site and all products and services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the information or products offered on the Site.

  • Limitation of Liability: A Dash of Sparkle shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.

12. Indemnification You agree to indemnify and hold A Dash of Sparkle, its affiliates, employees, agents, and partners harmless from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. Modifications to Terms We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after such changes signifies your acceptance of the revised Terms.

14. Governing Law These Terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms will be resolved in the competent courts located in [Jurisdiction].

15. Contact Information If you have any questions or concerns about these Terms, please contact us at:

A Dash of Sparkle

65 Chepana Street, Lake Cathie
Email: dashofsparklestore@gmail.com
Phone: 0488111783

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Privacy Policy for A Dash of Sparkle

Effective Date: 20.09.2024

At A Dash of Sparkle, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.adashofsparkle.com , or engage with our online store and services. By accessing or using the Site, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information when you use our Site, which may include the following:

  • Personal Information: This includes information that you provide to us directly, such as your name, email address, mailing address, phone number, and payment details when you create an account, make a purchase, or contact customer support.

  • Order Information: When you place an order, we collect information related to your purchase, including product details, shipping preferences, and payment information.

  • Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, device information, and browsing behavior (e.g., pages viewed, time spent on the Site).

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze usage patterns, and provide personalised content and advertisements. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the Site may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including shipping, payment processing, and customer support.

  • Account Management: To create and manage your account, allowing you to track orders, manage preferences, and access past purchases.

  • Improving Our Services: To enhance the functionality, performance, and user experience of our Site, and to analyse usage trends.

  • Marketing and Communications: To send you promotional emails, newsletters, or other marketing materials based on your preferences. You can opt out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

  • Customer Support: To respond to inquiries, resolve issues, and provide assistance regarding your orders or our products.

  • Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are only authorized to use your information to perform services on our behalf and are required to protect your information.

  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., a subpoena), or in response to a valid government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or through a notice on our Site if this occurs.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and other industry-standard safeguards. However, no data transmission or storage system is entirely secure, and we cannot guarantee the security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you and request a copy of that information.

  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.

  • Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.

  • Opt-out of Marketing: You can opt out of receiving promotional emails or newsletters from us by following the unsubscribe link provided in those emails or by contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience on our Site.

If you wish to exercise any of these rights, or if you have any concerns about your personal information, please contact us at the contact information provided below.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by A Dash of Sparkle. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

8. International Transfers

If you are located outside the Australia, please note that your personal information may be transferred to and processed in Australia where our servers are located and where our data processing activities occur. By using our Site, you consent to the transfer of your personal information to countries outside of your own.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

A Dash of Sparkle
65 Chepana Street Lake Cathie
Email: dashofsparklestore@gmail.com
Phone: 0488111783

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